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Open a support ticket or get in touch with us today
Useful video tutorials
Getting started with the Divi Builder
25 minutes
Getting started with the Divi Builder
13 minutes
How to add a product to your website with WooCommerce
7 minutes
How to send emails via HubSpot
1 minute
Still need some help?
Here’s some other ways to reach us
Email us
hello@kraftagency.ie
Call us
(091) 416 013
Visit us
Oranmore, Co. Galway, Ireland
FAQ
How long does it take for you to get back to me?
We’ll get back to you within 24 hours of your support request on week days. It can be a little longer on weekends.
What support am I entitled to?
If you’re hosting with Kraft Agency then you have numerous options. Managed Pro customers have priority support and unlimited content changes, for example.
What happens if my website goes down?
When you host with Kraft Agency we back-up your website every single day. So if it goes down today, we’ve got yesterdays back-up at the ready.
What if I want to add new pages or re-design my website?
For that it’s best you contact us so we can discuss your requirements in more detail. We’re happy to help!